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For over a decade, Penticton Physiotherapy & IMS Clinic has been quietly changing lives, one shoulder, spine or stubborn knee at a time. But talk to clinic director and registered physiotherapist Chris Stokes, and you’ll quickly realize their mission goes far beyond relieving pain.
Putting people first is central to the clinic’s approach. “What we really do,” says Chris, “is help people get back to the things they love. Pain brings people through the door, but the deeper reason they come to see us is because it’s stopping them from living life, playing with their grandkids, hiking with their partner, or swinging a golf club again.”
Penticton Physiotherapy started with just Chris, answering phones, handling the admin, and delivering all the treatment. Today, nearly 11 years later, the clinic is thriving with a full team of passionate professionals.
“I know it sounds cliché, but our team genuinely cares,” he says. “Every therapist here is engaged, motivated, and truly wants the best for our clients. It’s not something you can fake, and our clients feel that authenticity.”
From the front desk to the treatment rooms, Chris credits the clinic’s success to the people behind it. Their collaborative team includes specialists in pelvic health, vestibular rehabilitation, pediatric physiotherapy, andmore, each bringing deep expertise to the clinic’s holistic approach.
"If you’re struggling with low back, neck, shoulder, or knee pain, you’re not alone, these are the most common issues we treat every single day at Penticton Physiotherapy & IMS Clinic. Our skilled team specializes in helping you move better, feel stronger, and get back to living life without the limitations of pain."
Whether it’s managing pelvic health issues, recovering from surgery, treating a concussion, or helping a child with developmental challenges, the clinic has built a team that can support patients through many stages of life.
From everyday injuries to more complex conditions, we’re here to help you heal with care, compassion, education and proven techniques.
And for Chris, it’s not just about treatment, it’s about education. “You’ll find a ton of free resources on our website,” he says. “We’ve written eBooks and guides because we want people to start feeling empowered even before they walk through the door. If someone can get even 10% relief from one of our resources, that’s a win, and it might be what inspires them to come in and start healing.”
As the clinic approaches its 11th anniversary this August, they’ve already reached a major milestone: 9,000 patients helped and counting. “That’s something I’m really proud of,” Chris shares. “We’re not a huge city, so to have reached that many people in our community is a real honour.
With continued growth, Chris hopes to expand the team even further, because more practitioners mean even more people helped Penticton Physiotherapy offers advanced services like IMS (intramuscular stimulation) and shockwave therapy, both highly effective for chronic pain and stubborn injuries.
“What sets us apart isn’t just what we offer, it’s who’s offering it.”.
Chris knows that many people suffer in silence, often waiting months or even years before seeking help. “Back pain, shoulder pain, these things don’t usually go away on their own,” he says.
“People get used to living with pain, but I always ask: What would your life look like if this problem was 50% better, or gone entirely?” It’s a powerful question, and one that has motivated thousands to finally make that first appointment.
Above all, Chris remains grateful to the Penticton community for trusting his team. “We’re so thankful. Our clients are the reason we do this, and to be voted Best Physiotherapist in Penticton is a huge honour. We don’t take it lightly.”
As the clinic moves into its second decade, one thing is clear: Penticton Physiotherapy & IMS Clinic isn’t just about treating injuries, it’s about restoring joy, movement, and quality of life for every person who walks through their doors.
📍#103-386 Ellis Street Penticton BC V2A 8C9
📞250-493-1152
📠Fax us: 250-770-2392
📧[email protected]